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Acroloc Support

McKenna Service Company assumed support for all Acroloc equipment from Hurco companies in June, 2002.  We have over thirty-five years experience supporting every aspect of this equipment and are committed to providing on-going assistance for our Acroloc customers.

  1. Telephone Technical support is provided by our service personnel as time permits.
  2. Please provide an accurate & detailed description of the problem or symptoms.
  3. Prior to contacting us for telephone or a field service appointment please be ready to supply the following equipment information:
  • Your contact information must include:
    Name
    Phone Number
    Extension
    Cell Phone
    Email Address
    Best time to call you
  • Machine Information should include:
    Model Number
    Serial Number
    Control Make and Model
Acroloc Serial # Small

Acroloc Serial Number Location (old style base)

 

 

 

 

 

 

 

 

 

 

 

Acroloc new base

Acroloc New Base

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Support Services:

  • CNC Control Service (On-site)
  • Servo Drive (Repair or Replacement)
  • Servo Motor (Repair or Replacement)
  • Spindle Drive (Repair or Replacement)
  • Spindle Motor (Repair or Replacement)
  • PIC / MIC (Reprogram, Repair, Replacement)
  • Parameter Lists (Library)
  • G.E. 9030 (Reprogram, Repair, Replacement)
  • Machine Manuals
  • All Acroloc Parts
  • Turcite Replacement
  • Axis Re-alignment